How Learned Helplessness Can Impact Patient Satisfaction Nursing Essay

How Learned Helplessness Can Impact Patient Satisfaction Nursing Essay Since the time To Err is Human did patients truly begin to think about the nature of care they got from their doctors, clinics, and medicinal services associations. In any case, social insurance associations had just perceived the significance of patient fulfillment quite a while prior. Numerous associations began estimating tolerant fulfillment as an approach to pass judgment on the impression of how their patients saw their encounters while under their consideration. There are numerous features to estimating quiet fulfillment yet to date the idea of scholarly defenselessness has not been joined in with the general mish-mash. Learned vulnerability is a wonder happening in numerous spots in our general public. It influences how we work, collaborate with others, lead our business, and utilize our considerations and perspectives on medicinal services. At the point when involvement in wild occasions prompts the desire that future occasions will likewise be wild, interruption in inspirat ion, feeling, and learning may happen. That wonder has been called learned powerlessness (Cemalcilar 2003). Furnished with a superior comprehension with how learned defenselessness assumes a job in tolerant fulfillment social insurance settings will be better ready to lighten this discomforting marvel and along these lines should raise persistent fulfillment scores. This paper fills in as a vehicle to examine the idea of educated weakness joined with an audit of patient fulfillment and give direction to research to facilitate our comprehension of the connection between the two. Writing audit: Learned defenselessness came to fruition unintentionally in 1965 by Martin Seligman and his group while contemplating the connection among dread and learning. Seligman watched a startling conduct while exploring Pavlovs hypothesis on upgrade and reaction. Seligman didnt pair the chime with food however compensated the canine with a little stun while controlling the pooch to ward it from running off. The analyst felt that the canine would encounter dread in the wake of hearing the ringer and would attempt to flee or show some other sort of conduct. After this the pooch was put into a case with two compartments isolated by a low enough fence that the canine could see the opposite side and departure if the pooch so wanted. Surprisingly, after the ringer was sounded the pooch didnt attempt to flee yet rather simply laid or sat on the one side of the container. The scientists rehashed the test however as opposed to sounding the ringer they gave the pooch a little stun. Similar to the case with the ringer the canine chose to remain on its underlying side of the container. The test was rehashed with a canine that had never been dependent upon any of the past analyses and when given the stun the pooch took off and hopped over the little fence to get away. What was chosen was that the primary pooch, while being limited, discovered that attempting to escape from the stun was futile and the canine had no power over its fate and was subsequently defenseless. A few specialists have fought that the canine just idea he was being rebuffed for some demonstration of bad behavior or that the finish of the torment from the stun was in fact the prize. In any case, this conduct has been utilized in an assortment of circumstances which will be clarified here with an end goal to get familiar with this marvel. Learned powerlessness effectsly affects kids. They build up an absence of fearlessness in testing assignments which bring about disintegration of exhibitions (Dweck, Davidson, Nelson, Enna, 1978). These kids don't grow great critical thinking techniques and can experience the ill effects of absence of consideration and believe that the entirety of their endeavors are vain. Youngsters like this are frequently kept down an evaluation with an end goal to support their social and scholastic abilities. At long last, they get a message that they are useless and sad (Berger, 1983). These kids might be deficiently arranged to take on new learnings and perform strange undertakings. Disappointment become interchangeable in these childrens jargon and rehashed endeavors may do little to change their standpoint. In Eriksons see, he proposes that kids with hardly any triumphs will become substandard which drives them to have a low confidence (Berger, 1983). Most learned defenseless understudies qu it any pretense of attempting to pick up regard through their scholastic execution so they go to different methods for acknowledgment. They may turn into the class comedian, menace or bother. At the point when they start juvenile years they attempt to pick up regard through standoffish practices (Berger, 1983). With learned defenseless kids, ability is on the whole crushed. They lose certainty inside themselves since they experience disappointments, persuading they are disappointments. They may feel skilled about something from the start however on the off chance that they bomb in that action they wont try to attempt it again inspired by a paranoid fear of disappointment. Self-sufficiency is additionally black out in an educated powerless understudies life. They feel like they have no influence over their condition in light of the fact that regardless of how diligently they attempted previously, they never succeeded. With respect to relatedness, learned powerless understudies feel l ike they dont have a place since they accept that they dont identify with the earth. This is the reason they become the class comedian, menace or bother so as to get their acknowledgment. These outcomes may incorporate turning into a solitary individual during their juvenile years or prior. These three elements are for the most part unfavorable to a people development and advancement in our social present reality. There have been a couple of scales directed and estimated attempting to utilize this build in an assortment of circumstances. Most of these investigations used scholarly vulnerability as an auxiliary develop in clarifying either grumbling conduct (Lee and Soberon-Ferrer 1999) and estimating the connection among strengthening and learned weakness (Campbell and Martinko 1998). The examination demonstrated that there were numerous contrasts among strengthening and learned weakness. Another investigation was directed in a medical clinic setting with a revealed dependability of 0.85. It had a positive relationship with Becks sadness scale (r=.252) and a negative connection with Rosenbergs Self-Esteem scale (r=-.622) (Quinless 1988). Another way it can influence individuals is through various feelings, for example, cynicism, purposelessness, hazard avoidance, melancholy, and confidence. It has been characterized in individuals as a condition of which the purchaser can't control their fate or results and thusly give up authority over a specific circumstance. What examination to date has been directed to consider tolerant conduct with learned defenselessness? Raps et. al (1982) found that the more drawn out a patients length of stay was the more terrible the patient performed on subjective undertakings that file learned defenselessness. To begin with, they decided this in light of an apparent loss of control by the patient. Second, expanded hospitalization came about in expanded deficiencies as well as in expanded weakness to indistinguishable shortfalls created by negligible measures of wild clamor, recommending that the procedure hidden the shortages in the no-commotion conditions is found out powerlessness delivered by hospitalization. Third, expanded hospitalization disturbed execution at the critical thinking undertakings, yet not at the verbal insight test-repeating the past outcomes from research facility investigations of educated vulnerability and recommending that the shortfalls of our subjects were not a general decay but rathe r a progressively explicit trouble with new learning (Raps et al. 1982). Fourth, expanded hospitalization delivered expanded burdensome side effects that covaried with terrible showing both across and inside conditions. This example recommends again that impression of weakness caused the watched shortfalls, since misery includes a reduced feeling of adequacy (Raps et al. 1982). Faulkner (2001) set out to explore the importance of educated vulnerability and scholarly dominance hypotheses in the individual improvement of reliance and autonomy in more seasoned hospitalized individuals. Faulkners try demonstrates how an introduction to wild or weakening conditions possibly puts patients in danger of creating learned weakness. This condition can possibly hinder self-care execution without oversight, course, or dynamic individual help in this way rendering patients subordinate (Faulkner 2001). In addition, this reliance may not stay explicit to the errand inside which LH was prompted, yet may sum up to influence quiet execution in different exercises. To date the acknowledged scale to utilize when estimating learned powerlessness is the LHS scale created by Quinless and McDermott-Nelson. A theoretical definition is fundamental so as to additionally investigate this wonder. Learned defenseless can be characterized by a state where an individual imagines that they can't control their own fate and the educational encounters which transpire. This definition consolidates the key components found all through the examination: loss of control, gloom, low confidence, cynicism, and annihilation. Learned weakness can have the potential for clarifying some variety in quiet fulfillment scores. So as to additionally investigate how the two are interrelated, an examination concerning tolerant fulfillment must be utilized. Quiet fulfillment: With the adequacy of clinical consideration being progressively estimated by financial just as clinical measures, the incorporation of patients conclusions in evaluations of administrations has increased more prominent noticeable quality in the course of recent years (Sitzia Wood 1997). As medicinal services spending plans go under examination, so purchasers in the West have gotten progressively incredulous of the human services gave, arranging and guaranteeing rights as dynamic members in the arranging and assessment of wellbeing administrations (Sitzia Wood 1997). An expansion in relational relationship intrigue started the advancement for a need to comprehend the patient-doctor relationship which offered ascend to tolerant fulfillment estimation. Customer advocat

The establishment of America was long and controversial, but the Research Paper

The foundation of America was long and dubious, however the country flourished in equity and freedom - Research Paper Example It examines in detail the inclination and the consistent battle of the country to achieve freedom and equity removing thoughts and data from the Voice of Freedom by Eric Foner. Most of the people living in the United States were chiefly the ranchers and Native Americans (Indians). Be that as it may, during the hour of the investigation the greater part of the European countries relocated to America for exchange. The war of the autonomy at first starts when the various settlements that set up in the south and North America due to the relocation caused social decent variety. The requests of the various gathering living in America changed the importance of opportunity. These gatherings all alone strived to achieve equity and battled for their privileges. The workers battled for their properties and rights, sexual orientation segregations and strict opportunity. It is obvious during the American Revolution that the requests of correspondence among the individuals of America were frequently question. The laborer and slaves in America were perceived as second rate and had lower financial status in the general public. The contrast between the benefit of the hireli ngs and workers was left to be one of the significant issues because of which the individuals of America strived for equity and freedom. Subsequently, â€Å"The freeing Indentured Servant (1784)† was instituted that gave status to the slaves and hirelings in American Society. Eric states, a gathering of decent New Yorkers proposed to free the boat of the African slaves that were brought to America (Foner 104). These free slaves were furnished with a decent and economic wellbeing in the general public so they can make the most of their opportunity to rehearse their privileges. Beforehand, Virginia didn't have a steady family structure in light of the severe guidelines for the workers in the tobacco field. Browne (1644) States that Virginia stayed to be a general public with the high number of single men, widows and vagrants instead of

U.S. Congress Research Paper Example | Topics and Well Written Essays - 1250 words

U.S. Congress - Research Paper Example istics, which would go from information on party association, the normal age of the individuals, occupation, training levels, length of congressional help. Different qualities incorporate; their strict alliance, sexual orientation, ethnicity, outside births just as military assistance (Brownworth). In the congress as at February 2013, the House of Representatives had a limit of 232 republicans and 206 democrats in addition to 5 agents and the occupant magistrate. The senate then again had 45 republicans against 53 democrats. There were likewise 2 autonomous who gathering with the democrats. Toward the start of the 113th residency, the normal age of the individuals from the congress was seen as 57.0 years while that of legislators was 62.0 years. A lion's share of the individuals from the congress have achieved in any event an advanced degree. The individuals predominantly have callings extending from open assistance/governmental issues, business and law. The religion connection of the greater part of the individuals is either Christians or Protestants with the biggest single strict group being Catholics; 31% of the Members (136 in the House, 27 in the Senate) are Catholic. The length of administration averagely of the agents is averagely worked out to be 9.1 years, which is 4.6 terms; the senators’ term is 10.2 years, which is 1.7 terms. The one hundred and thirteenth house has a record number of ladies that remains at one hundred; 18.5% of absolute participation. 80 of this number are found in the House a number that incorporates 3 representatives while 20 of these ladies are found in the senate (Brownworth). Regarding ethnicity, we have 43 African American individuals from the house while 2 are found in the senate. It is significant that this number incorporates two agents. A similar house has 38 Hispanic serving in the congress of which 34 are in the house including 1 representative and the inhabitant official while 4 are there in the senate. 13 individuals from the house in the request for 10 who are the agents, 2 representatives and 1

Ecolab Founded by Osborn Merritt J. Laboratory in 1923. St. - 550 Words

Ecolab Founded by Osborn Merritt J. Laboratory in 1923. St. (Essay Sample) Content: ECOLABName of studentInstitutionIntroductionEcolab was founded by Osborn Merritt J. as Economics Laboratory in 1923. St.Paul, Minnesota is its headquarters. To the hospitality, energy and food markets, it provides hygiene, water, and energy technologies and services globally in America.In the early years between 1930 and 1950, Ecolab had Absorbit as its first product for cleaning carpets and later on Soiiax. During this period it was able to expand in America. Economics Laboratory grew internationally in the 1950s. In 1979 Ecolab acquired Apollo Technologies which eventually shut down in 1983.Economics Laboratory changed its name to Ecolab Inc in 1986. The following year Ecolab purchased ChemLawn since it could not turn ChemLawn into a profitable service provider which they sold to ServiceMaster. In order to expand into the European and Russian markets, Ecolab joined with Henkel KGaA a German firm to form Henkel-Ecolab. It later acquired companies such as Kay Chemi cal and ended its partnership with Henkel KGaA. It has been ranked by Fortune 500 Magazine and named one of the worlds most ethical companies by Ethisphere Institute. Nalco Holding company merged with Ecolab in 2011.Ecolab has had Bill Gates as one of its investors, he increased his stake from 10.8% to 25% through his investment vehicles.CITATION htt \l 2057 (https://en.wikipedia.org/wiki/Ecolab) Ecolab Operations include North America (based inSt. Paul, Minnesota)Europe, Middle East and Africa, Asia Pacific, Greater China, Latin America, South Africa.Challenges addressed by Ecolab

We Were One By Patrick K. O Donnell - 1645 Words

1. In as few words as possible, what is this book about? The book is called â€Å"WE WERE ONE† written by Patrick K. O’Donnell, a historian that wanted â€Å"†¦to do something, and in some small way, out of patriotism, make a difference.† (pg. 219, O’Donnell.) He wanted to record the stories of those fighting in the Battle of Fallujah, but to do so he experienced the battle shoulder to shoulder with the Marines. The author of this book starts off by explaining how Lima Company’s First Platoon started. Fresh new boots out of the SOI (School of Infantry) that were trained to fight in combat as well as open up to each other and create wonderful bonds with one another. After training, they were finally sent to AFG where they spent months patrolling and†¦show more content†¦They weren’t capturing the real thing. O’Donnell on the other hand, he stayed with the Marines every step of the way. Marines fought, they got injured, some even died and fell in front of him, but he never backed away. 4. Did you learn anything new? If so what? During boot camp, we were taught about the Battle of Fallujah, but after reading this book, I was able to understand so much better. I was able to picture their tactics, strategies, their emotions, and why the Marines were called the â€Å"Greatest Generation.† 5. Which part of the book did you find most interesting? This question is honestly the most difficult to answer. The entire book was intriguing from start to finish. I would say that what I liked the most about this book is all the pictures he placed on there. He captured every image with so much meaning. It is as it’s said, â€Å"a picture is worth a thousand words.† I got to see the faces of the fellow heroes in Fallujah. 6. Did this book inspire you to want to do more research on the subject? Why? Why not? This book got me interested in the citations of the marines in 1st platoon. I would also like to know if the author got injured during the battle. The battle itself is very tragic and horrible, but just knowing how these men had each other’s back was enough for me to want to their about their backgrounds. 7. Would you recommend it to a friend or another Marine? Why? Why not? I would definitelyShow MoreRelatedEffects Of Reading Instruction On The Literacy Development Of Children And How Socioeconomics Restricts These Impacts5473 Words   |  22 PagesLow-Socioeconomic Status Amelia K.L. Reynolds Edmond, Oklahoma Abstract This paper explores related research in aspects of language acquisition, specifically, reading instruction and its effect on students who live in low socioeconomic environments. We will review the methods of explicit phonics and whole language to examine what, if any, is the more advantageous method of reading instruction for students who live in poverty. The purpose of this literature review is to investigate the impacts of

Internet Censorship Essay - 886 Words

Internet Censorship Presently, it seems that the Internet is playing a very important role in everyones daily life. This multipurpose network has many different functions useful for everyday work and entertainment. Due to the freedom of the Internet various debates and protests have come to disagree with its open form of communication. Because of the misuse of the internet many people believe that there should be some kind of internet censorship, while others are against internet censorship stating that it is both unnecessary impossible to implement and that because of its nature the internet should be afforded the same freedom and protection as the print media (Bradsher 2). People that are in favor of internet censorship†¦show more content†¦This makes it impossible to stop juveniles using it to access pornography because there is no way of knowing someones age. People can use the Internet to impose themselves on others; anonymous email can be sent by people; people can log onto chat server s and interrupt by saying things, which offend or upset those already communicating. People who have had no access to pornography and other depravities are using the Internet to get at something that they would otherwise never be able to see (Society 38). While there are people favoring Internet censorship there are others that are against it. Bradsher sates that to censor the Internet would fundamentally harm it and destroy the equality, which makes it most popular - its freedom (3). People like and use the Internet because they feel they can come onto it, talk and email hundreds of others across the world. Debaters against Internet censorship believe that there are simply too many users of the Internet to be able to ensure that one doesnt offend anyone. Many of the most important newspapers and news organizations are moving to the Internet. If censorship is introduced our national media will be severely curtailed in a way which would never be acceptable if it were to be done to the print media (Bradsher 3). Those against Internet censorship state that making commercial providers responsible for the activities or their customers is fundamentally unfair (Society 38). If aShow MoreRelatedCensorship And Censorship Of The Internet985 Words   |  4 Pagesissue of Censorship of the Internet in America has become a trending topic. The internet has been commonly censored to comply with the Digital Millennium Rights Act, but in recent times our government has been requesting more aggressive censorship in order to provide a safer cyberspace. If the American government began to censor the internet, the restriction will result in suppression of freedom of the press, hindering freedom of speech, and reduce the plethora of information on the internet. 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Organization Development And Change Education - Myassignmenthelp.Com

Question: Discuss about the Organization Development And Change Education. Answer: Introduction The content of this paper discusses development and implementation of accounting financial system and how an organization can benefit from such system. The organization selected for this study is an accounting firm known as Ernst Young Company Australia. Ernst Young is a multinational organization with branches all over the globe. The content of this paper settles on one of the branches in Australia known as Ernst Young Company Australia (Coffee, Sale Henderson, 2015). This company offers professional services to other sectors within Australia and provides various services such as assurance as well as advisory services in line of business, tax and law on the same. Ernst Young Company Australia also provides financial services together with security risk, actuarial services, merges an acquisition to firms in Australia, valuation services, taxation compliance advice to firms and finally this organization offers corporate restructuring services. The firm does not work with a specific sector but rather covers a very diverse field where it caters to financial services in the industry, healthcare, food sector, utilities technological sector, mass media, entertainment sector and the energy sector in Australia (Coffee, Sale Henderson, 2015). The company is headed by three core executive members with Mr. James Morrison Millar AM as the managing director, Mr. Grant Burgess as key partner and Mr. Peter Hogan as a special advisor the board of directors. Ernst Young Company Australia is Australian based firm and has its offices in various parts of Australia, the organization has offices in Melbourne, Canberra, Perth, Sydney and Brisbane. The firm was founded in 1998 and has since survived in the financial sector over years currently ranking among best accounting firm in Australia. MYOB Financial Accounting System MYOB financial accounting system is a software which allows organizations such as Ernst Young Company Australia to efficiently manage their cash flow, day to day bookwork and payroll. This system is the best for Ernst Young Company Australia as it is easy to manage in terms of cost as well as manpower and time (Leung, Coram, Cooper Richardson, 2009). MYOB works with cloud system and enable organization employees to work on their tasks from anywhere. Benefits of MYOB MYOB is important to organization as it able to dramatically reduce operational time wastage on manual operations, result into accurate reports and reduce bottlenecks. Adopting MYOB by Ernst Young Company Australia will enable the organization to save time and finance as the organization will not need to use upfront capital expenditure on computing resources. MYOB accounting system results into an increased work speed, accuracy as well as secure information relating to organization finance. Financial System Implementation Organizational requirements Appropriate and effective implementation of a financial system (MYOB system) should be planned in order to achieve the requirements by Ernst Young Company Australia. The organization primary requirement is to obtain a perfect financial accuracy and as well to achieve a perfect workflow. Ernst Young Company Australia needs to migrate from a manual financial management to a perfect management system which provides more insight and accurate analysis of inventories project costing, payroll management as well as other aspects relating to entire business operations (Sornette, 2017). The organization also requires more control over status, job cost and profitability a requirement which can only be achieved through implementation of MYOB financial system. The organization is a profit making organization and through proper oversight and accurate oversight on the financial operation will enable the organization to achieve its requirements. Resources needed to run the business implementation of MYOB as an accounting financial system will enable the organization to move from manual operations just as required. In order for the organization to ensure timely assignment configuration, templates workflows and financial security, the organization will have to make available various resources. MYOB system implementation does not require several resources to be made available but rather essential minimal resources such as a broadband internet, a standardized web browser and adobe flash drive (Beck, Degryse Kneer, 2014). The organization will also avail computers which will be used to get access into the system and a server facility. The success or progress any development in any organization depends on manpower. Ernst Young Company Australia should ensure that skilled manpower is available. Since the organization will not be able to afford MYOB office training based on its cost, the organization will therefore train managemen t personnel who will later offer training to other employees regarding MYOB. Implementation and Installation of MYOB Financial System Does the software already have the capability to produce the reports that your organization require? If not, can customized reports be created with a minimum of time and added effort? MYOB as a financial system has a software capacity with the capability of generating financial reports automatically. In cases of failure the company accounting team perform the task manually through data analysis. Ease of input The MYOB system will be easy to access just as information can be entered through mouse and keyboard. How many organization in your area currently using companys software? How many organizations around world are using the same software? How many sellers? (Pg. 233) There few companies in the world currently using EPR accounting system and only two out of 15 firms are using the system in the area. This is the reason for the installation of MYOB as the new financial system. Frequent updates (pg. 234) MYOB as a company providing financial system software and installation carries out upgrade after every two months, this organization according to the agreement will offer training to the system management team who will be able perform the updates. An upgrade path in page number (pg. 234) MYOB is one company who has stayed at the top industries as a result of regular upgrades of their financial system, the purchased MYOB financial system will be upgraded semiannually as the organization performs maintenance and upgrades after every six months. What review plans are there for the accounting system? The organization will plan review of the financial system after every two months. Planning for reviews after every two months will enable the organization to minimize cost spent on cumulated flows. The organization will evaluate if there is a clear understanding of the system towards the objections for the purpose. What options are available for after-hours questions and concerns? There will be various varied options available for after-hours questions where feedback forms will be availed as the immediate option. The organization will also have six line desks for consultation as from 4pm to 8pm. Customers will also have email option where they will be asked to reply with specific numbers based on their concerns as well as mobile phone application options for after- hours questions. Technical support team The organization will have a technical support team composed of 10 individual employees where five of the team will be from the vendors side and the remaining half of the team will be from within the IT and management employees from within the organization. Call taking time from customers Based on the desires of the organization to achieve maximum customer satisfaction and maintain the organizational reputation, the organization will take calls in a span of 4 to 5minute during high season and 1 to 3 minutes during the lean seasons. What are the working hours? These technical team members will work for 3 hours each taking shifts at the end of every three hours. This will facilitate effectiveness and reduce work monotony. What are the Security measures for of the system? The organization will require employees to use new passwords every time they log into the system, system will be established in way that passwords will automatically change at the closing hours when employees log out of the system as they take leave to their homes (Kaplan Norton, 2006). The system will also have intermediate security system which will require authentication of nay user logging into the system. This authentication will separate users in terms of guests, employees and administrators. Access to MYOB financial system? The organization will integrate the system will mobile application to provide eases of access to users (Davis Albright, 2014). The system is equipped with various inputs such as keyboard input and mouse input, users using other devices with touch screen will get access through Bluetooth keyboard inputs thus easy to purchase and access. What are the System data validation mechanisms? The system will have better software which will be able to prevent mistakes form entering the system. The system will be able to test for errors relating to customers duplication and vendors, it will accept unreasonable amounts or dates (Davenport, 2008). The system will notify users on non-usual items within the system. The system will be able to perform automatic data checks to ensure data accuracy and block unusual activities after four attempts and data will be protected by a firewall. How will the system Handle data errors? The NetSuite software system is equipped with various programs which will be able to prevent unbalanced transaction and stop users from deleting or losing their important data which were in the system. Finance is faced with three types of errors, these errors are related to standard organizational documents. These error include merchandise invoice errors, non- merchandise invoice errors and errors relate to other standard documents. The system will be able to match these documents through various functions that detects errors related to balancing as well as validation of errors. Can staff and work from home? (pg229) One advantage of MYOB as a financial system is that every employee of the organization have system portal logins and can work from any place at any time of the day. Globalization (pg229) Are multicurrency options supported? (pg229) Ernst Young Company is an international organization there by installed MYOB system has an option for various currencies. Does the company sell and supports products in countries in which do business? (pg229) Ernst Young Company Australia has branches in every Australian states, thus sell and supports products. Is the software available in other languages? (pg229) The MYOB system has option for various world languages since Ernst Young Company is an international. How does navigation take place between modules of the software? The navigation of MYOB financial system is organized in a way that user login activates automatic loading of the system allowing users to select specific option they want based on functions. What types of software and documentation straining will be offered? The system will use video and annotated screenshots as well as texts to show the end results. How strong are the software companys technical support and customer satisfaction departments? The system support are well trained and equipped with IT skills thus will be able to deal with the problem in less than 24hrs. Can the software deal with various taxation and reporting problems of these countries? (pg 230) MYOB financial system comes with two types of taxation and reporting software. And this can be downloaded from any country in any language thus able to handle taxation and reporting in any country. What is the maximum number of customer, vendors or inventory items it can handle? How many line items can be included in a single invoice, sales order or purchase? (pg 230) MYOB has capacity that can handle unlimited number of users at a time. The system can handle 17 lines added in a single invoice, sales orders and purchases. E-business capabilities The MYOB system package has a pay per view ads which customers enjoy just by cling on the ads. The dashboard has a patent shopping carts which can be used by users to make purchases. What price incentives, if any, are offered to current customers who want to upgrade? (Pg224) Price upgrades vary with time and customers needs and the range is between $150 and $2500. Will customized reports and features run when the new system is installed or they will be loosed?(pg224) The system is linked to the companys clod system thus various reports and features will be saved in the cloud system with unlimited access. How is the system flexibility? MYOB system is equipped with automated flexible financial function which can be advanced accordingly and allows handling of financial information as one may want. Choose a consultant? (Pg. 223) I will consult a group of retired members from MYOB organization who current work as financial system resellers Are you familiar with the company providing the software? Is the company respected? What is their visions in accounting finance? (Pg. 224) MYOB system is delivered and installed by MYOB Company. This company has been offering accounting financial system installation since 1975 and is currently offering their services all over the world. The organization has over the past indicated great compliance with international accounting standards meeting all the requirements. List of challenges you are currently experiencing? Risk management culture, business ethics as well as security and trust. Containment of costs Artificial intelligence Competition from non-traditional market players The regulatory environmental requirements What information do I need to make strategic decision? The organization will utilize analysis where company the organization managers will analyze both internal and external factors that may influence the ability. What do I need to accurately forecast and control my cash flow? The organization will have to analyze previous years profit and loss statement and monitor system in relations to the organization requirement. The system will be structured in a way that it limits cash flow. What information do I need to manage assets? Accounting financial inventory information What do I need in order to change and grow? A well-organized accounting and auditing team Management knowledge and maintained company culture. What information reports being requested and cannot be created currently? (pg220) The MYOB system cannot in the current time create duplicate of personal privacy data. How could your accounting system solution integrate with e-business? Pg220) The existence of accounting financial information system is greatly influenced by e-commerce. Accounting information system however interacts with e-commerce reducing errors, it reduces errors and increases data processing capabilities of an organization operating e-commerce. What areas are causing most pain currently? (Pg219) There is high cost for the system installation as accounting systems require various tools for operation. These include, computers for auditing and accounting team and training of the whole team. Such increase in cost is a greater challenge to the company. How are system problems negatively impacting your organization? Pg219) The organization is considering reducing the number of overhead in order to limit expenses. This will influence the organizational performance and reduce the rate of customer service provision. Describe how each stakeholder will be consulted? (Pg218) The process will start with management team planning the project 4 to 5 months earlier and arrange each step for the project. After which the management will draft a purpose document with a proper and clear overreaching goals The draft an agenda before sending out information of invitation to each stakeholder. The organization management will then organize a piggyback event to minimize cost and inform all the stakeholders. During this event each stakeholders opinion will be taken into consideration where system users and customers will be consulted first to give in their opinion and desires as they are require information supplied by the system. The system sign-offs and IS staff will be consulted last after every other stakeholder has been consulted since only their approval is required for the purchases to be made. They have the qualification thus will only review what is required by the system users, customers and system managers and analyze the worth of the system and required adjustments. Outline how you will review the current situation within the organization with regards to each of the current benefits and how each benefit will be provide by the new system?(pg216) MYOB system has various benefits compared to the current EPR system. MYOB system will provide quick and smooth decision making, increase efficiency integration an operations. MYOB also provides timely, reliable, accurate as well as reliable information to the management team which improves decision making. The system therefore needs a realistic performance which will be used to accelerate achievement of goals within the desire time limit. MYOB system also provides accurate and reliable financial reporting which requires various measures for control. The organization should therefore apply system control measures which will create an accurate way of operations based on historical performance evidences. MYOB financial system adaptation will provide a competitive advantage to the company as its strategy information technology is highly valuable for the advancement leading to customers satisfaction as well as productivity growth. The system will also enable the business to adopt quickly to market and business environment changes making the company to stay at the top of the industry. What were the noted discrepancies between the organizations performance and key performance expectations? (pg 238) The organization expected a complete implementation which will enable them generate even the previous reports, however the system only was not able to convert any existing organization data into a final financial report for the last completed years. This was a discrepancy as a completely installed system should be able to generate a report for any year based on the available data. What financial plans will be put into place to make the necessary performance adjustments? The success of an organization highly depends on financial management and advancements. The organization will make appropriate financial plans where the first financial fianc plan will be automated system integrated with advanced technology. This will ensure quick financial reporting and accurate accounting processing thus limiting losses while increasing benefits. The organization will also make adjustment through planning cash flow on a monthly basis on tax rate, long term analysis as well as short term analysis. Another plan will be break through analysis which will indicate what will be needed for monthly revenue to reach the break even project. Profit and losses will be projected on a monthly basis, cash flow, balance sheet as well as balance sheet ratios will also be projected on a monthly basis (Bingi, Sharma Godla, 2009). Risk assessment Different projects attract various types of risks which as organization we should be able to identify and mitigate appropriately. Implementation of MYOB financial system involves purchasing of the requirement as well as installation, delay on the purchases of key requirements for the project is one risk which organizations tend not consider but as Ernst Young Company Australia this is an operational risk which should be considered. Based on the technological complexity of technology related to MYOB implementation, Ernst Young Company Australia will experience mostly operational risks (Grinblatt Titman, 2016). The process will therefore be accompanied with various risks such as adobe drivers and other equipment damages in addition to purchases delay. The system can also be vulnerable during implementation as information can be leaked to competitors who may use the information to pin down the organization since Ernst Young Company Australia operates in a very stiff competitive mark et. With identification of these risks, the implementation team will therefore create mitigation plan to help avoid and solve the risks. Mitigation of the identified risks Risk mitigation is the process of formulating various strategies to manage the identified risk. After the assessment and evaluation the organization will set money aside as a contingency plan for mitigating the identified risks (Acemoglu, Ozdaglar Tahbaz, 2015). After setting the cash for mitigation, the organization can as well take another course to save the cash. The identified risks can be mitigated also in another way known as risk avoidance, this means that risk is prevented before its occurrence. The organizational management team will identify the main root causes for information leakage during the project and stipulate ways to prevent the risk. Material risk will also have various course which may not be easy to avoid thus an alternative risk mitigation strategies methods and tools will be created (Paulson, 2013). After the creation of the mitigation plans resources will then be committed to the risk mitigation plan. The organization will start with the risk of information leakage and this will begin with the purchase of data backup equipment which can store encrypted data. Through the data management leakage the organization will be able to prevent leakage of important information which may be used by competitors (Amini, Cont Minca, 2016). The organization will then use an interest organization of MYOB Company for the installation and training. This will result into avoidance of the risk as MYOB operates under strict ethical principles and have higher reputation. The organization will also use risk transfer as it will help with the avoidance of risks resulting to reduced cost of project. Since MYOB have various experts who have better knowledge and understanding of their financial system implementation, transfer of risk to them will therefore reduce the risk as they will try to minimize risk to avoid cost coming with the risk. The organization will be able to will be able to comply with various requirements by the government such as taxation. The organization through the implementation will be able to comply with relevant statutory, laid regulatory measures as well as professional practice requirement. MYOB as an accounting financial system works with various modules such as tax management module which will be used to ensure organizational compliance to tax. Through this module the organization will be able to conduct centralized tax configurations, apply tax management measures and reporting (Amini Minca, 2016). MYOB taxation management module provides storage to taxation system settings and tax audits as well as tax audit functionality. The module will also provide for consistent and accurate tax collection information. The system also has taxation audit report functionality which is required for preparing reports for government tax agencies. The system is further equipped with a functionality that help s in preparing taxation supporting documents used for tax audit filling. As a result of this the organization will be able to make proper audits as well as comply with relevant requirement during implementation as well as professional requirements. The organization will be in compliance to tax payment during the whole process as failure to do comply may destroy organizational reputation which has been built. Costing and budgeting for the financial system project is composed of cost estimations, setting of the agreed budget as well as management of the actual cost and forecasting of the cost against the agreed budget. MYOB implementation budget will identify with the expenditure of the whole project and will be the baseline in which the organization will report the actual expenditure and the speculated cost of the whole project. Upon the approval of the budgets by various stakeholders in the organization the cost will then be allocated to each activity of the project in a given schedule. The project costing and budgeting will be in three phases: the base cost estimate, the contingency and reserve management. The immediate base cost estimate will be made up of resourcing of the project requirement, accommodation, project consumables which will include the IT power among other resources, the cost base will also look into expenses such as travel and subsistence and finally the capital items. The cost will include all its four attribute direct, indirect, and flexible and fixed (Paulson, 2013). Another part of budgeting will be reserve management which will involve various things for the project that were not seen during the project projection and forecasting. This part will provide contingency to the unforeseen such as changes to the scope of the project as well as non-identified risks. Once the whole three phases of budgeting and costing is agreed upon by all key stakeholders the project will be financed and the cash flow will be developed and drawn as agreed. Case study QuickBooks are crucial for business financial operations and have approved to be useful for a long time handling key business financial operations, however QuickBooks as a financial tool cannot handle intense financial data. Based on organizations level of expansion, an organization will therefore experience financial errors which are not healthy to the organization thus system upgrade is crucial for such organizations (Peppard Ward, 2016). Financial reports accuracy is vital for organizations as it ensures organizational success and deduction of best decisions and such accuracy can be ensured through upgrade from QuickBooks to NetSuite software system. NetSuite is a perfect system for organizational financial reporting and auditing and should be embraced by various with firms in need of financial operation perfection. NetSuite This is an elaborate and powerful business software integrated with various utilities which enable it work effectively and efficiently manage business financial data irrespective of the level of the company. NetSuite adaptation will enable an organization to manage various aspects of corporate finances which includes purchases, payables and receivable accounts, budgeting and revenue recognitions. Benefits of NetSuite to Ernst Young Company Australia By upgrading to NetSuite, the organization will be able to reduce IT service costs as it will be combined into one specific platform versus other multiple platforms to perform the same operations. Through this upgrade the organization financial team will be able to access organizational financial information safely from any location simply through a web browser and internet access. This upgrade will also enable any organization which have considered upgrade to streamline every back-office process, through cross order management, financial management, revenue and inventory. Legislative obligations The organization will also be able to manage organization finance with auditable accounting and suitable reporting system thus improvement of accountability within the business. The type of software has taxation audit report functionality which is required for preparing reports for government tax agencies. The system is further equipped with a functionality that helps in preparing taxation supporting documents used for tax audit filling. As a result of this the organization will be able to make proper audits as well as comply with relevant requirement during implementation as well as professional requirements as require by accounting information standards. NetSuite capabilities This upgrade has various capabilities to undertake back-office process, through cross order management, financial management, revenue and inventory. The organization will also be able to manage organization finance with auditable accounting and suitable reporting system thus improvement of accountability within the business (Peppard Ward, 2016). Generation of required documents of required by the organization Another benefit of NetSuite software is its ability to generate invoices in relation to sales order, this will enable easy follow up on specific business transaction. NetSuite is advanced and offers several common financial management tools, based on its nature upgrading to it will enable organization expansion without any heavy adjustments (Cummings Worley, 2014). The system is able to generate financial reports, inventories, sales invoices and performing matching of these financial documents limiting accounting oversights and frauds. Training to be provide for the organization Based on the advanced nature of financial system, the organization will have to offer training for the employees in order to achieve the desired goals for the upgrade. The organization will provide training for the top management team in each sector within the organization from the information technology department to organizational secretaries. The trained management team will then organize office training for each employee in their sectors where such training will cover modern and latest technological advancements relating to finance (Beck, Degryse Kneer, 2014). The training will be aimed at advancing employee skills on technology, new financial accounting systems as well as increasing work quality and satisfaction. Review plans The organization will plan review of the financial system after every two months. Planning for reviews after every two months will enable the organization to minimize cost spent on cumulated flows. The organization will evaluate if there is a clear understanding of the system towards the objections for the purpose. Another review will be based on the systematic planning approach and the business will review whether the business systematic planning system is working as per the expectations. The project team will also undertake analysis to identify if there is data availability and accessibility of the data. This is to ensure that data is available and accessible for baseline establishment and demonstrate outcome achievement. Technical support team The organization will have a technical support team composed of 10 individual employees where five of the team will be from the vendors side and the remaining half of the team will be from within the IT and management employees from within the organization. Call taking time from customers Based on the desires of the organization to achieve maximum customer satisfaction and maintain the organizational reputation, the organization will take calls in a span of 4 to 5minute during high season and 1 to 3 minutes during the lean seasons. Working hours These technical team members will work for 3 hours each taking shifts at the end of every three hours. This will facilitate effectiveness and reduce work monotony. Available options for after-hours questions or concerns There will be various varied options available for after-hours questions where feedback forms will be availed as the immediate option (Markus, Tanis Van Fenema, 2010). The organization will also have six line desks for consultation as from 4pm to 8pm. Customers will also have email option where they will be asked to reply with specific numbers based on their concerns as well as mobile phone application options for after- hours questions. Security of the system The organization will require employees to use new passwords every time they log into the system, system will be established in way that passwords will automatically change at the closing hours when employees log out of the system as they take leave to their homes (Kaplan Norton, 2006). The system will also have intermediate security system which will require authentication of nay user logging into the system. This authentication will separate users in terms of guests, employees and administrators. Access to NetSuite The organization will integrate the system will mobile application to provide eases of access to users (Davis Albright, 2014). The system is equipped with various inputs such as keyboard input and mouse input, users using other devices with touch screen will get access through Bluetooth keyboard inputs thus easy to purchase and access. System data validation The system will have better software which will be able to prevent mistakes form entering the system. The system will be able to test for errors relating to customers duplication and vendors, it will accept unreasonable amounts or dates (Davenport, 2008). The system will notify users on non-usual items within the system. The system will be able to perform automatic data checks to ensure data accuracy and block unusual activities after four attempts and data will be protected by a firewall. Handling of data errors The NetSuite software system is equipped with various programs which will be able to prevent unbalanced transaction and stop users from deleting or losing their important data which were in the system. Finance is faced with three types of errors, these errors are related to standard organizational documents (Cavusgil et.al 2014). These error include merchandise invoice errors, non- merchandise invoice errors and errors relate to other standard documents. The system will be able to match these documents through various functions that detects errors related to balancing as well as validation of errors. Conclusion Growth and smooth development of an organization in the current world can be promote through application of advanced technologies while conducting financial management operation. Various technological advanced financial systems have been developed by various service providers. However, implementation of financial is not the end point adjustment, the organization should further consider system upgrades such as NetSuite which enables organization to conduct financial managements with a lot of ease. NetSuite is an important software which enables organizations to take care of their financial system with a lot of ease, accuracy and within time. 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